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Promec customer service includes placement of spare parts orders and requests
for field technical assistance.
Order methodology for spare parts:
If you want to order the machine's spare parts that are listed and shawn by preciseindications for their location, in this section, please follow this procedure:
1-  Specifie, besides the name and address of the applicant, the data concerning themachine with reference to the apposite data plate on it (see: Position of theidentification plate) such as:

- Type
- Model
- Series numbers
- Manufacture year
2-  Numeration of complete coding of the representation table;
3-  Reference number (position on the table), code and description of the detail concerned;
4-  Quantity of the requested parts;
5-  Date of the required delivery;
6-  Correct address of the delivery destination.
Fill in all points correctly and send to: spare@promec-srl.com
CAUTION:
Always use original spare parts or suggested by us
We do not answer for possible malfunctions or damages to themachine and/or persons caused or provoked by the direct use of not originalspare parts
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copyright © 2006 Promec s.r.l. - P.I. 01783070343
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PROMEC s.r.l.
Strada Fornace 4, Bianconese
43010 FONTEVIVO (Parma) Italy
Tel. +39-0521.616611 (ISDN) - Fax +39-0521.616620
E-mail: sale@promec-srl.com

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